Staples Price-Matching Policy!

August 8, 2012

in Staples B2S

I was in Staples on Sunday chatting with my super cool store manager.   I was asking when Crayola was going to be a quarter at Staples, when he reminded me that they will price-match local competitors!!!  I had totally forgot about this!  I plan on heading back to Staples again this week and taking advantage.  

How does Staples’ price–match guarantee work?
If you find a lower price on a new identical item, just show us the lower price when you buy the item at Staples and we will match the price, or within 14 days of your Staples purchase and we will give you the difference (see full policy below for details).

Which competitors will Staples price match?
Staples retail stores will price match prices at brick–n–mortar retail stores and at Staples.com. Staples.com will price match prices at select competitors’ websites and Staples’ retail stores. These select competitors are: Amazon, Best Buy, Costco, Dell, Hewlett Packard, Office Depot, Office Max, Quill, Medical Arts Press, Reliable, Sam’s Club, Wal–mart, WB Mason and Xerox. Items must be sold and shipped by one of these competitors.

Which items does Staples price match?
Almost everything we sell. The item must be identical, including model number, components and U.S. warranty. The item must be in stock and available for purchase at that price from an authorized U.S. reseller, whose authorization we reserve the right to verify. For wireless phones and other items with a service plan, only in–store purchases are eligible for price match. The plan, provider and other terms must be the same. Products and services purchased online at our Mobile Phone sales & service site are not eligible for price match.

Which items and services aren’t available for price match?
We don’t price match to competitor or our own local or special events (e.g. grand opening, anniversary, clearance or liquidation sales). We also don’t price match: our Staples® EasyTechSM services. We don’t price match items sold on auction sites; taxes and typographical errors; and gift cards, gift checks, or merchandise credits.


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